Posts by Sue B-M

Email etiquette tips

30 June 2017


Email etiquette cartoon

Cham, J. (2015). How to write an e-mail to your instructor or T.A. Retrieved from



When emailing friends it is fine to use an a familiar and informal style, however, when you write an email about a job application or internship, an interview or when emailing your tutors it is good practice to adopt a more formal style.








Tips for writing a formal email:

  • First impressions count – Think about your email address a prospective employer might remember you for all the wrong reasons if you contact them using an email address such as  It is a much better idea to use your university email account – you can forward emails from this account to your personal email using the instructions here.
  • Include a greeting– if you know your tutor using their first name in the greeting is fine. If you do not have a familiar relationship with them then use their family name e.g. Dear Dr. Smith.  If you are applying for a job and don’t know the name of the person who will be reading your email it is good practice to include the greeting Dear Sir or Madam.
  • Use the subject line and be informative – try to avoid just typing “hello” or “help”. If emailing your tutor tell them why you are contacting them e.g. Query about case study in Clinical Skills lecture.  If you are applying for a job include details about the job being applied for e.g. Application for Library Assistant post ref: LIB/6291.
  • Avoid text speak – Save ROFL and YOLO for emails to friends. Use full sentences and punctuation when emailing tutors and prospective employers.  Use the spell check to make sure your message is correct before pressing send.
  • DON’T SHOUT – Names, dates, places, most acronyms and the start of a new sentence should be capitalised, entire sentences shouldn’t.
  • Size matters – Tutors and employers are busy people so be as concise as possible. Also avoid sending large attachments – find information about compressing files here.
  • Provide details – Give the person you are contacting the information they need to answer your query effectively e.g. if you are querying something that was said in a lecture include the date and time.
  • Good manners cost nothing but are always appreciated – include a please and thank you when making a request.

    Photo of Sue

    Sue is blogging about email etiquette.

  • Include a sign off:
    1. To a tutor – “best wishes” or “regards”
    2. To a prospective employer you have addressed as Dear Sir or Madam the sign off should be “Yours faithfully”.
    3. To a prospective employer when the name is known e.g. Dear Mr. Smith the sign off should be “Yours sincerely”.

The sign off should be followed by your full name.


Read prize winning research papers in the Library

26 May 2017


Emerald logo

TWO research papers written by academics at Salford Business School have won ‘outstanding paper’ in the annual Emerald Network Awards for Excellence.  The Awards are now in their 24th year and were established to celebrate and reward the outstanding contributions of authors and reviewers to scholarly research.

The criteria used to judge the awards are based on six areas that inform the development of our products: internationality; diversity; support for scholarly research; encouragement of applied research (impact); commitment to high quality scholarship; and a desire to ensure reader, author and customer experience is the best it can be.

The winning papers were written by Dr Kevin Kane and Dr Marie Griffiths & Dr Gordon Fletcher.

Photo of Sue

Sue is blogging about prize winning research papers.

The papers are:

Djekic, I., Kane, K., Tomic, N., Kalogianni, E., Zamioudi, L., Rocha, A., & Pacheco, R. (2016). Cross-cultural consumer perceptions of service quality in restaurants. Nutrition and Food Science, 46(6), 827-843.


Fletcher, G., Griffiths, M., Greenhill, A., & McLean, R. (2016). The social supply chain and the future high street. Supply Chain Management,21(1), 78-91.

Salford University students have access to these and many more prize winning research papers via the Emerald Insight database.

Sign into Library Search  with your network username and password.

Click on the databases tab in the menu bar.

Click on E.

Select Emerald Insight.

Link into the database.

Picture of Library search screen

Pre-packed bread is toast according to a new Mintel survey

19 May 2017
Mintel infograpgh summarising British Lifestyles Report

Mintel, 2017.

There is an article in The Guardian today  today summarising the new Mintel British Lifestyle Report 2017.  Salford University students have access to this via Library Search. Sign in, click on the Databases link in the menu bar.  Click on M and link into the Mintel database.  A search for British Lifestyle will give you access to the full report.

Photos of Sue, the Business Librarian

Sue introduces the British Lifestyles Report.

Read about the economy, the people, the consumers’ response to the EU referendum, concerns for the NHS, Leisure and entertainment pursuits, sources of happiness and much more.  Key consumer findings include:

  • 48% of bottled water drinkers/buyers say concerns over sugar have prompted them to switch to bottled water in place of other drink.
  • 70% of 16-24-year-old men use conditioner, whilst 34% use hair treatments.
  • Compared with 2014, there was a 7-percentage point decline in hair removal from the underarms, and a 6-percentage point decline in hair removal from the legs, by 16-24-year-old women in 2016.
  • 24% of music convert and festival-goers would be very interested in being able to book a delivery of takeaway food to their tent at a music festival.
  • 39% of nightclubbers aged 18-24 are interested in using an app to order drinks while at a venue.

Goodbye Bankscope, hello Fitch Connect.

20 December 2016

The Library has subscribed to Fitch Connect as a replacement source of bank data for the obsolete Bankscope.  Fitch Connect provides

  • Coverage for over 30,000 global banks (active and inactive).
  • 19,000+ active bank financial statements with the most coverage of emerging and frontier markets
  • Up to 500 data items per bank for summary and in-depth analysis.
  • Timely coverage: Annual and interim financial statements for the largest 3,200 banks (by total assets) are collected within hours of filing availability.
  • Accuracy: Double verified financial data used by Fitch credit analysts.
  • Fitch current & historical ratings.

A username and password are required to use the database.  To request these, you must use your University of Salford e-mail account to contact

Use the Screener menu to search for Banks using the name of the company or other criteria such as market sector, region or accounting standard.  The homepage has a collection of videos to help you get started.

Skills for Learning is hotter than a vindaloo!

11 October 2016


You are well into week 3 of your first semester, you have got to grips with your timetable and are attending all your lectures – pretty soon you are going to start writing your first assignment.

Remember that there is a wealth of information to help you on the Skills for Learning web pages.  We have study guides, e-learning packages and details of free workshops you can attend covering reading & note-taking, writing an assignment and how to reference your work.

However – this week is National Curry Week which is great excuse to relax and enjoy a great meal with your new friends.

The first curry house is thought to have opened in Britain in 1810, now probably every village in the UK has a curry house – Brits love curry!  Celebrate National Curry Week by cooking up your favourite dish – get inspiration from the BBC website  or plan a visit to Manchester’s curry mile on Wilmslow Road in Rusholme*.

*(Other curry houses in other Manchester locations are available.)

Figure it out with DataStream

23 June 2016

DataStream is a database for financial and economic research data from Thomson Reuters.  It contains current and historical data on stocks, indices, bonds, funds, futures, options, interest rates, commodities, and economic indicators with coverage back to the 1960s.   PGR students can use DataStream in the PGR room in the Maxwell Building.  It is also available on the first floor of Clifford Whitworth where it can be used by all students – see the map below for the location:

Map showing location of DataStream

To carry out a simple search in DataStream:

  • Open Excel & click the DataStream tab on the tool bar.
  • Click on the Time Series Request option – this allows you to request data for a specific time period.

DataStream 1Capture

  • The following box will appear:

DataStream 2Capture

  • Use the Find Series button to search for the code for the company, commodity, index etc. you are interested in.
  • Use the Datatypes button to search for the type of data you are interested in – if you leave this box blank the default code P (price) will be used.
  • Use the Start and End Date boxes to specify a time period.
  • In the Options section choose which items you want to display e.g. column headings, currency etc.  Make sure that you do not have Auto Refresh selected – this function will try to update your spreadsheet  whenever you open it.

This guide is just a starting point – a collection of video guides are available on the Thomson Reuters site.

If you need to find a specific piece of data use the Thomson Reuters Help desk which is available via the Contact Us link on the DataStream tool bar:

DataStream 3Capture

Use your University of Salford email address in the Corporate Email box:

DataStream 4Capture


Finding the Financial Times

6 June 2016

The Financial Times is available to view via Nexis Business & News.  However there is a 30 day embargo on content being added to the database so for the most recent copies of the paper look on the on the mobile shelving in the Library extension on the top floor of Clifford Whitworth.

Login to Library Search and click on the Databases link from the top of the screen:SOLAR

  • Click on N from the menu which appears.
  • click on Nexis Business & News.
  • Click on Link to database.
  • Accept the terms and conditions of the site by clicking on Accept.
  • In the Nexis search screen, click on the Sources tab.




  • In the Find a Source box, type Financial Times and click on Go.
  • Click in the tick box next to Financial Times (London) to select the UK edition.

Nexis 2

  • Click on OK-Continue to confirm your choice.
  • Enter the search terms you wish to look for.


Nexis 3

  • Change the date if you want to view results from more recent editions.
  • Click on Search.



How to open an e-book from a reading list

2 February 2016

The Library provides access to to thousands of e-books and your tutors will have added some of these to your reading lists.  you don’t have to come into the library to read an e-book.  You can read them any time, any place, any where – so long as you have access to the internet.

The video below shows you how to open an e-book from your reading list:

If you are using e-books on your own device it is sometimes necessary to download some software – the library webpages give  full instructions .

How many kilos of strawberries are eaten at Wimbledon?* Using newspapers to keep up to date.

2 July 2015


*28,ooo kg. each year (CNN News)

Newspapers are a great source of topical information and reading one is a good and easy way of keeping up to date.  University of Salford students have access to the Nexis & Business News database which is accessible both on and off campus by following the database link in Library Search.  Nexis is a global database providing access to local papers such as the Manchester Evening News, the UK broadsheets and international papers such as the New York Times.

The search screen in Nexis gives you the option of filtering by date & source – you can limit yourself to today’s news from the UK if you want to catch up with all the latest Wimbledon commentary.  Nexis also has up to a 30 year archive of most sources so you can also use it to research from a historical perspective – read about Boris Becker’s defeat of Kevin Curren at the age of 17 or the battles between Steffi Graf  and Martina Navratilova in the eighties.

If you want to cite newspaper articles in your assignments follow the guidance on how to reference them on the library web pages.

Give us a job mate….

24 April 2015

Some of you will be coming to the end of your studies and will be thinking about applying for jobs – it’s a good idea to research your target companies before writing your application and the library has lots of databases to help you do this.

FAME, OSIRIS & Bankscope all provide a 10 year archive of balance sheet information so you can chart a company’s financial stability, you can check on recent mergers and acquisition news and find out the names of the directors and other contact information.

Hoover’s Online and the Company Profiles library in Business Source Premier provide you with company histories and lists of the products and services and the major players within your chosen field.

Some of the recent reports in the Key Note database provide league tables of companies operating within a particular industry which you can can rank according to various criteria including pay per employee.  To view the tables:

Select Key Note from the database list in Library Search & follow the links to open the database.

Type league tables into the search bar.

Select the industry you are interested in from the results list.

Click on the contents button.

Click on league tables.

Good luck in your job search!