Posts about: analytics

The Power of Social Media in Events Marketing

27 November 2013
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We are all aware that social media plays a key role in marketing and business communications. Through growing up in a generation where everything was discussed online, whether it be homework, love interests or music, it was evident that online social networking had provided the general public with an opportunity to reinvent themselves entirely from behind a computer screen. The new quick and easy method of converting through an instant messenger, uploading photos and finding out information, without having to visit the local library, was revolutionary. Everything became easier. People could communicate with each other from anywhere in the world – and from this, millions of potential customers became accessible.

In the field of events, this created a huge opportunity. The old marketing techniques of sending out press releases and contacting local media was no longer the key to boost your attendants. People were relying on social sites to gain feedback from others in order to consider attending an event. Therefore, once your target audience had been identified, all you had to do is go to the sites where they would typically visit for information – and promote.

Social media had provided the public with a platform to create potential connections before, during and after an event had taken place. It had given potential attendants the opportunity to network, share topics and join discussions, giving the event organizer the chance to monitor these interests and create relevant content in order to involve their audience.

Why did I choose to talk about events marketing?  Because I had seen living proof of the importance of social media after I managed an event myself.

Before I took the Search and Social Media Marketing Professional course, I had graduated from my Music Journalism degree at The University of Huddersfield this year. During my time studying, I had gained experience in various roles outside of university i.e. I had volunteered at an LGBT radio station and worked on a programme of my own, I had written countless music articles and reviews for websites and I had worked as a volunteer Press Officer for an independent record label for almost a year. Sitting in a cold, stone-walled office writing press releases in a leaky old building covered in graffiti near Great Ancoats once a week, dealing with stroppy musicians with no direction, and sorting out drunken old rockers who refuse to pay the entry fee on gig nights, I can honestly say – it was fun while it lasted.

However, during my time working for the label, to mark their two year anniversary I managed and organized an event in the Huddersfield area with a fellow peer from university. During the marketing stage of the event, I managed the Facebook and Twitter accounts to give potential attendants the opportunity to invite others and network with each other, while I would continuously post content and updates relevant to the event. Through this, we were acknowledged by students who blogged about it, and published it in the student newspaper. Then word reached the Huddersfield Examiner who wrote an article about the event. During this time, we also had the musicians and record label promoting the event through other websites and social platforms; therefore, through all of the promotion we generated online, we managed to fill the venue to the brim with attendants. Although the venue was facing the university and fairly popular, the staff informed us that they had never seen it so busy in their time of being open. In the end, it had worked wonders for our sales and we had made a fantastic profit – accomplished entirely through the use of social media and online marketing.

I began working for Salford Professional Development as a Marketing Officer in August. Since I began working for SPD, I focused my attention to the social media platforms immediately and brought up the Likes, Connections and Followers noticeably in a short period of time.

I was also managing the social media for the Salford Media Festival, and through continuously posting and tweeting updates and news, we were generating more interest, supporters and even some ticket sales through Twitter and LinkedIn. I took advice from a social media expert and ran a campaign to give away two free tickets to the festival in exchange for Follows and Retweets on Twitter, in just two weeks we gained up to 200 more Followers and, as predicted, people were Retweeting like no tomorrow. An important rule in marketing – people love free stuff! In conjunction with this, we paid for a temporary Facebook advert, which almost doubled our current Likes in just 3 weeks of being live – this gave us a good head start to build Likes. Through continuously posting news and updates on social media, we began to see the traffic coming through to our websites on Google Analytics. Approximately 6% of our click rate traffic for the Salford Media Festival website was referred from social media, namely Facebook and LinkedIn. It doesn’t seem much, but it makes a visible difference. Interestingly, although the most visible activity and interaction we receive is through Twitter, there wasn’t any noticeable traffic coming from this platform, as followers preferred to Retweet, rather than explore links. I would advise to keep Twitter for interacting with your audience in simple ways – by using Retweets and hashtags – as Twitter users like to keep things straightforward, but ensure your content on Facebook and LinkedIn is appealing and engaging enough to generate clicks to your website links.

In Events Marketing, it is vital to share, post and tweet continuously and consistently. Generating excitement and anticipation towards the lead up to an event is important. Link building and contacting relevant websites to help with the promotion is also a good way of branching out and reaching a wider audience, as it generates more interest and response. We offered various media-based websites discount codes off ticket prices to promote to their members for Salford Media Festival, which proved successful for our revenue.

I chose to attend the Search and Social Media Professional course so that I could develop in the area of online marketing and social media enough for the company to see a real difference from the marketing generated by myself. I didn’t have experience in Search Engine Optimization, therefore the SSMM course seemed like the perfect opportunity to progress and put some new skills into practice.

I took the course simply because, although I entered my teenage years during the explosion of online interaction, SEO and social media marketing are completely different notions. They involve technical strategies and consumer awareness, rather than just socializing and sharing. In order to reach business success, there’s more that needs to be considered when marketing in the virtual world.

Overall, the course has taught me how to build links effectively, how to engage your audience through social media content and create effective campaigns, how to make use of keywords, how to use Webmaster Tools to keep up to date on your click through rates and what interests your audience, and to make use of all social media platforms to create brand awareness. I intend to integrate all of these tactics into my work.

In today’s digital world of sharing and networking, marketing your services online can take The Water-Cooler Effect [or Word of Mouth Marketing], to a powerful new level. Campaigns can go viral overnight. The key is to think outside the box, identify with your audience and research their needs, and never underestimate human emotion. The recent Christmas ad campaigns by John Lewis and Sainsburys will tell you that.

I already have many plans and ideas for SPD, through taking the course, in order to create brand awareness and generate more sales, and I hope to continue my progression in the field of Online Marketing, using the experience and knowledge I have gained –hopefully accomplishing some noticeable results.

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SEO & Social Media Marketing Essentials

26 June 2013
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SEO & Social Media Marketing Essentials

Wednesday 24th July – Book Now

Search Engine Optimisation (SEO) and Social Media Optimisation (SMO) are no longer an optional choice for many organisations competing for the increasingly internet savvy consumers. Do you have a digital strategy and a social media policy? Do you know that if you don’t manage your social media presence chances are your customers will manage it for you and not always in a most favourable way.

As part of the University of Salford’s commitment to delivering the best digital training available, Salford Professional Development have developed a one day ‘SEO & Social Media Marketing Essentials‘ course. This course is aimed at busy executives who want to have theoretic understanding as well as some basic hands on practical exercises which will highlight the essentials in SEO and Social Media Marketing. This knowledge will enable you to develop a better understanding of your customers behaviour online and help you to develop long term plan and implement basic techniques for management of day to day social media engagement. Working from your business objectives you will be able to draft some key performance indicators for your online presence, identify key social networks for your organisational use as well as conduct some basic Social Media Optimisation. The main focus on this course is to offer you a broad overview of search and social media marketing and help you to start working on your long term digital marketing strategy as well as plan for use of techniques.

Tutor:

Aleksej Heinze - http://businessculture.org

The course will be taught by Dr Aleksej Heinze, Aleksej is a co-director for the Centre for Digital Business which is part of The University of Salford’s Business School. He currently works on an international projects Passport to Trade 2.0 which helps businesses to understand International Business Culture and develop new business opportunities in Europe using social media networks.

Guest Speaker:

The course will also feature Martin Cozens who is the Managing Director for Banc Media. Based in Old Trafford, Manchester, Banc Media are a Search Engine Marketing company providing Pay Per Click & Search Engine Optimisation. They specialise in a measured & transparent approach, focussing on ROI for our clients through researched search engine marketing.

Martin Cozens: “We develop close relationships with our clients, proving to become an integral part of their business, smashing targets set by them and showing real return on investment in the products we supply and the search results they gain. Developing these relationships is what makes our business stronger and helps our team grow further to providing the very best service.”

Their clients include:

  • Lufthansa’s business rewards air miles scheme SACP
  • Cruise1st – a leading cruise holiday provider operating in the UK, Ireland & Australia
  • FADS.co.uk – the nationally known online furniture retailer that was on the high street in over 800 stores
  • Breens Solicitors – a renowned law firm operating out of Merseyside for both private and business clients.

Venue

SEO & Social Media Marketing Essentials is based and delivered at the state of the art teaching and training facilities in the heart of the UK’s Media hub at MediaCityUK, University of Salford. This cutting edge facility is on close proximity of the BBC, ITV and many other top digital and media agencies.

Price

This course costs £299 + VAT.

Want to know more?

If you wish to enquire about this course, simply get in touch with Robert Goodison at Salford Professional Development on 0161 295 5407 or email R.Goodison@salford.ac.uk.

This course is aimed at busy executives who want to have theoretic understanding as well as some basic hands on practical exercises which will highlight the essentials in SEO and Social Media Marketing. This knowledge will enable you to develop a better understanding of your customers behaviour online and help you to develop long term plan and implement basic techniques for management of day to day social media engagement. Working from your business objectives you will be able to draft some key performance indicators for your online presence, identify key social networks for your organisational use as well as conduct some basic Social Media Optimisation. The main focus on this course is to offer you a broad overview of search and social media marketing and help you to start working on your long term digital marketing strategy as well as plan for use of techniques.
This course draws on the content used as part of the ten week evening course in Search and Social Media Marketing but does not include the level of detail necessary for senior individuals who are responsible for managing strategic plans
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Analytics Developer – KTP Associate Job at #MediaCityUK

17 January 2012
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In collaboration with Fast Web Media Limited (FWM), Salford Business School has been awarded a Knowledge Transfer Partnership. The project’s aim is to develop and implement a Dynamic Campaign Management Tool (DCMT) for integrated media and digital marketing campaign management.

Primarily based at the company premises in Media City Salford, the successful applicant will manage the project supported by the experienced staff from both Fast Web Media Ltd and the University of Salford.

FWM is an award-winning digital marketing agency turning over £2 million per annum. They are involved in the design and development of digital marketing services, specialising in search marketing, search engine optimisation, technical development, social media and mobile.

The UK’s digital advertising market is currently worth over £4bn (25% of the total UK advertising spend) FWM has identified a need for a Dynamic Campaign Management Tool (DCMT) that would allow precise monitoring, tracking and management of campaigns across the full spectrum of digital media properties.

Purpose and key responsibilities of job

The industry faces a number of specific problems – a consequence of its relative immaturity. For example, the ability to quantify the effectiveness of different types of digital advertising.

The KTP will develop an integrated online system with a holistic Dashboard interface enabling a summative view of an entire campaign across multiple channels and the capability to adjust campaigns in real time to respond to live events thus influencing buyer behaviour. E.g. a campaign which uses Google TV channel initiates a lot of twitter activity about a product, the tool will allow a company to monitor and engage in this interaction; thus adverts can be strategically positioned on the particular social media channel such as Twitter (minimising pay-per-click time) for a critical period to capitalise on public interest.

The DCMT will offer specific benefits to campaign management and decision-making. Sophisticated tracking and access to live trends will enable more precise calculation of Return on Investment (ROI). FWM will lead and contribute to the reputation of the digital marketing industry by developing a transparent solution which will offer unparalleled access to information and offer opportunities to interact with campaigns; be able to predict the performance of campaigns.

The project will develop and implement a Dynamic Campaign Management Tool (DCMT) for integrated media and digital marketing campaign management through:

Objective 1 – Development of a Dynamic Campaign Management Tool (DCMT) conceptual model
Objective 2 – Develop and implement a workable beta prototype version
Objective 3 – Develop and implement full release DCMT
Objective 4 – Digital industry commercialisation
Objective 5 – Review and Evaluation

Qualifications, skills and competencies required

The following criteria is essential when applying for this post:
- A good undergraduate degree (minimum 2:1) in Computer Science, Software Engineering, Information Technology or similar quantitative and analytical discipline
- Experience in Digital tracking and reporting tools such as Google analytics, Social Media etc
- Business knowledge in digital marketing campaign management or accounting or financial modelling
- Excellent IT/IS Skills and competence in continuously updating skills in the dynamic environment of technological change
- An effective communicator both orally and in writing with excellent interpersonal and analytical skills
- Empathetic approach – enjoy meeting people and able to motivate and inspire a range of people from different background
- Ability to undertake multiple tasks, work under own initiative and/or as part of a team, and lead a team.
- The ability to be assertive and to drive the project forward and lead staff at all levels through a programme of change
- Professional attitude

The following criteria although desirable are not essential when applying for this post;
- Experience of a contemporary programming language (preferably object orientated)
- Experience of interactive website development, especially in a small size enterprise
- Some commercial experience
- Experience of third party APIs and data sources
- IT project management
- Web analytics

  • Contract type: Fixed Term
  • Duration of contract (state number of weeks or months): 24 months
  • Hours: Full time
  • Closing date: 3 Feb 2012
  • Salary: £20,755 – £22,253
  • Location: MediaCity Salford

For further information and online application form please visit University of Salford Human Resource pages

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