Passport to trade 2.0 team win European Search Awards 2014 “best use of search – third sector”

By Mar.30, 2014

European Search Awards 2014 winners

European Search Awards 2014 winners

The Passport to Trade 2.0 (P2T2) project website businessculture.org wins the European Search Awards 2014!

The European Search Awards is an international competition celebrating the very best in Search Engine Optimisation (SEO), PPC (Pay-Per-Click), Digital and Content Marketing from around the world.

Search Engine Optimisation was chosen as the main strategy to attract visitors to the businessculture.org project website. The optimisation was successfully undertaken by a European partnership of five universities and three small and medium-sized enterprises (SMEs).

How did this SEO strategy allow the P2T2 team to win the ‘Best use of Search – Third Sector’ at the European Search Awards?

What is BusinessCulture.org and Passport to Trade 2.0?

Passport to trade

Passport to Trade 2.0

Salford Business School led the Passport to Trade 2.0 project working with partners and organisations across Europe.

The project was supported by the European Commission and developed free online training materials to help European SMEs to expand their business abroad and students seeking work and placements abroad.

In order to reach this aim, research examining the latest needs of SMEs and student placements was conducted across 31 countries. The project explored and created business culture, business etiquette, student placements and social media guides with the use of text, animation and video.

Businessculture.org – Passport to trade 2.0 project objectives

The overall aim of the Passport to Trade 2.0 project was to research and raise awareness to a global audience of differences in business culture, including use of social media for business, across 31 European countries, thus helping to improve international trade with these countries.

The project was a partnership, led by Salford Business School’s Centre for Digital Business and included higher education institutions:

  • University of Koblenz-Landau (Germany)
  • URENIO research unit at Aristotle University of Thessaloniki (Greece)
  • TSE Entre, a research centre of Turku School of Economics, University of Turku (Finland)
  • Valahia University of Targoviste (Romania)

and SMEs:

  • Consorzio SPIN – (Italy)
  • Technology Development and Innovation – TDI Ltd (Bulgaria)
  • Poradenství/Consultancy Tis Praha – (Czech Republic)

SEO as a sustainability strategy

Passport to Trade 2.0 was a European Commission-funded project* running from Oct 2011 to September 2013 and presented a challenge of sustaining the project results dissemination and impact beyond the funded period. Organic SEO and content marketing was chosen as the main strategy to maintain visitors’ flow to the website during and beyond the funded period.

What were the SEO objectives?

a) Increase the number of organic search visitors to the main website from about 50 per month in 2012 to 3,000 per month post project launch.

b) Improve organic ranking on Google for strategically important keyword terms such as ‘international business culture’ ‘business culture +[Country Name**]’, and ‘business etiquette in +[Country Name**]’. In three months from the end of the official project (September 2013) to achieve at least 1,000 visitors per month for first page organic search traffic.

**Where [Country Name] is one of the 31 countries being researched by this project.

Strategy & target audience

Keyword research informed the selection of strategic terms such as ‘business culture’ with a prefix of the individual country names. Extensive keyword research informed the sections and the sub-sections of the individual country guide pages as well as their titles and descriptions.

Keys to success

1. SEO-friendly platform

BusinessCulture.org Passport to Trade 2.0 project

BusinessCulture.org Passport to Trade 2.0 project

Strategic selection of an SEO-friendly platform such as Multi-User WordPress and the relevant WordPress SEO plugin. This platform enabled the not-so-technical web content authors in each country to realise the opportunities to improve the optimisation of the content with

support from an automated advisory SEO tool.

A solid on-site strategy to aid organic search was closely adhered to for the project.

2. Multiple language content optimisation

Whilst the main strategy was to target English speaking audiences, eight other language micro sites have been created and translated by in-country specialists to maximise the impact for speakers of other European languages: Czech, French, German, Greek, Bulgarian, Romanian, Italian and Finnish.

The strategy was to create great content – text, animation, video and PDF files and an inbound link ecosystem – to drive traffic to the main website – businessculture.org.

Key target audiences

The two key target audiences were business and students and these were targeted in the following ways:

  • Businesses: using SlideShare, LinkedIn and Twitter – #P2T2 as amplification platforms for the content.
  • Students: YouTube short informative animations based on the ‘Did you know?’ theme. A Facebook page was also used to share updates.
  • Educational institutions: A Massive Open Online Course (MOOC) was produced which summarised the search and social media aspects of the website through a series of 12 x 15-minute long tutorial videos.

Implementation & creativity

The campaign was phased in over 18 months, during which time the project was researched and content assembled. The first versions of content were added to the website in July 2013. Individual countries’ ‘English versions’ of business culture information were also uploaded. By September 2013 all other language versions of the content were published.

The MOOC and the 31 video animations were also launched in September 2013:
Business Culture in Iceland

This was followed by SlideShare and regular tweets of the SlideShare links.

Icelandic business culture guide – Learn about Iceland

The partnership also worked on conventional link building to develop links from their institutional web pages and other related projects.

As part of the wider project, off-line awareness raising was developed through five workshops in the five project partner countries which allowed for some local support as well as feedback on the campaigns.

Why did businessculture.org win?

From 1 September 2013 to mid-January 2014, the improvement was 10.440% – organic SEO brought 38,472 visitors to the website compared to 365 visitors in the same time period in the previous year.

Acquisition channel grouping P2T2 20 Jan 2014 to 21 Feb 2014

Acquisition channel grouping P2T2: 20 Jan 2014 to 21 Feb 2014

Objective a) The target was set at 3,000 visitors arriving at the businessculuture.org website from search engines. This was successfully met with on average of 8,549 visitors in the months post the project completion until mid-January 2014 – this is 185% over the set target. The monthly visitors are increasing and from 21 January to 20 February we have had 24,136 visitors from organic search alone.

Primary key-phrases were met from the keyword plan within two months of the site going live. The site is currently ranking on the first page for the English-based keywords – which are the most competitive of the languages targeted.

Getting to rank on the first page for primary key phrase ‘business culture’ is aiding visitor numbers as well as ‘international business culture’ – about 10% of traffic is arriving via these terms.

As a real world research project, education about search and social media and business etiquette has now been delivered to a wide international audience. This successful project and visibility campaign has set a benchmark for future research projects.

Online and offline optimisation and content production strategy and techniques were employed very successfully and have set a new standard for European research projects of this nature, enabling this valuable research to be delivered to a large global audience in a sustainable way.

First page ranking visits from 19th Dec 2013 to 18th Jan 2014

First page ranking visits from 19th Dec 2013 to 18th Jan 2014

Objective b) This was to achieve at least 1,000 visitors per month for first page organic search traffic for the relevant keyword terms. This target was met with a success over target of 417%. From 19 December 2013 to 18 January 2014 there were 4,178 website visitors who arrived because businessculture.org was the first search result when they made a search on their search engine.  These numbers doubled in the month from 22 January 2014 to 21 February 2014 to 9,454 – which is 945% over the set target.

Dr Aleksej Heinze from Salford Business School led the project and said:

“A primary aim of the project was to disseminate these guides as far and wide as possible using a cost effective and sustainable approach. We put into practice the strategy that we teach, working with industry and the results exceeded all of our expectations.”

Elena Vasilieva, project manger, said:

“It is great to see in a project when all things come together at the end and the hard work of the project team is now repaying in the successful results for the website.”

Alex Fenton, also of Salford Business School, was the lead technical developer on the project. He added:

“As course leader for our Search and Social Media Marketing CPD short course, it is vital that I can practise what I preach. We launched the site just a few months ago and using organic, sustainable search optimisation and content marketing techniques, the materials have had over 65,000 unique views so far and it is growing steadily to well over 1300 visitors per day.”

Our partners and collaborators have worked really hard on a budget and achieved incredible results. We have to extend our thanks to everyone involved and the excellent judging panel for recognising our project.

Salford Business School recognition in the year of SME

Being shortlisted alone for these awards further demonstrates Salford Business School’s continuing commitment to working with industry at the cutting edge in the Year of the Small and Medium-sized Enterprise (SME).

Winning this award gives us industry approval and recognition of the cutting edge work undertaken by our team based on all the knowledge from our commercial CPD courses in SEO and Social Media Marketing as well as taught at the MSc Marketing as well as the Digital Business MBA.

2014 sees Salford Business School celebrate the creative entrepreneurship of our SMEs around the world and winning this top industry award illustrates our connection to the SME and the global digital economy.

Winners of  the ‘best use of search – third sector’ category

The winners were announced at the European Search Awards ceremony which took place on 28 March 2014 at the Grand Hotel, Reykjavik. Both Dr Aleksej Heinze and Alex Fenton were present to receive this award on behalf of the Passport to Trade 2.0 project team.

PHOTO: Shari Thurow, Founder of Omni Marketing presents the award to Alex Fenton and Aleksej Heinze:

PHOTO: Shari Thurow, Founder of Omni Marketing presents the award to Alex Fenton and Aleksej Heinze.

The awards ceremony was also a great networking opportunity, and allowed us to share with other attendees the news of a new project that Salford Business School is working on at the moment – the Joint European Masters in Digital Marketing.

European Search Award winners trophy on an Icelandic roc

For more details on the journey to Iceland you can read the personal blog by Alex Fenton as well as the ED interactive website.

Many thanks to all the supporters of the Passport to Trade 2.0 project

 

*This project [Passport to Trade 2.0] has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.

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